skip to main content

Identity Theft & Fraud Prevention Tips

Identity Theft and Fraud is an unfortunate aspect of today's interconnected world. Scammers work hard to gain access to your personal information, account information, and anything else they can get their hands on. Wings Financial Credit Union is here to provide you with information on common identity theft attempts, what to do if you become a victim, and how to reduce your risk of falling victim to identity theft or fraud.

Stay alert and ahead of potential fraud with our new, automated Fraud Alert System.

Customer Service Icon

Identity theft occurs when someone steals your personal information, credit cards, checks or driver’s license and then obtains credit or merchandise in your name. Identity thieves may use a variety of methods to access your data including:

  • Stealing wallets/purses
  • Changing the address on credit accounts to divert mail to another location
  • Stealing mail from mailboxes
  • Rummaging through trash to obtain personal data
  • Posing as a legitimate company asking for information via email or the phone. This practice is known as "phishing" online or "pretexting" by phone.

Your mail has been stolen:
Contact your local US Postal Inspector. Stolen mail can be used to obtain new credit cards, bank or credit card statements, pre-screened credit offers or tax information. It may also be used to falsify change of address forms or to obtain your personal information through a fraud conducted by mail. To find your local postal inspector, check your telephone directory.

Your Social Security number has been used fraudulently:
Contact the Social Security Administration (SSA) Fraud Hotline at 1 800 269-0271.

Your passport has been lost or stolen:
Contact the United States Department of State (USDS) local field office or visit this website for assistance.

Your checks have been stolen or misused:
Close the account with your financial institution and contact these major check verification companies to request that retailers using their databases refuse to accept your checks:

  • Telecheck: 1 800 710-9898 or 1 800 927-0188
  • Certegy, Inc.: 1 800 437-5120
  • International Check Services: 1 800 631-9656


  • Carry your Social Security card, passport or birth certificate with you except when absolutely necessary.
  • Give out your Social Security number, mother's maiden name or account information over the phone — unless you are sure the caller is legitimate or you initiated the call.
  • Place paid bills in your mailbox for pickup.


  • Carry only necessary credit cards and identification.
  • Have your mail held by the post office if you will be away from home.
  • Shred credit card receipts, solicitations, cancelled checks and other financial documents before discarding.
  • Have your name removed from mailing and solicitation lists.
  • Request a copy of your credit report every 12 months at