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Current Scams

Current scams to keep an eye out for.

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Scams on our radar now

Fraud tactics are constantly evolving, as scammers develop more sophisticated techniques to take advantage of people. Being aware of these scams can help you avoid becoming their next victim.

Imposter Scams

Fraudsters will prey on a victim's willingness to help. They may portray themselves as a family member or old friend in need of urgent monetary help. They'll tell victims to lie to their financial institution about why funds are really being sent – and will make the need as urgent as possible. They may request funds through online money transmission services, cryptocurrency transfers or wire transfers.

Tech Support Scams

Perpetrators pretend to be a reputable tech-support vendor, convincing victims to allow them to access their computer or device remotely. They may offer a refund for services and ask the victim to log into their online banking site. No legitimate vendor will require you to do this!

Card Cracking/Check Depositing

A con artist asks the victim to make a deposit on their behalf or provide login information for their online banking, so they can deposit funds to the victim's account. They then request that money be sent back via online transfer services or gift cards. The deposited check is often found to be fraudulent, leaving the victim out the money from both transactions.

Job Scams

Scammers will advertise jobs on legitimate job sites, with the goal of obtaining money or personal information. They may have you complete a W2, or ask you to deposit a check that you would keep a portion of. The deposited check is often found to be fraudulent, and the victim will be responsible for the full check amount.

Smishing

Fraudsters will send out links via text message posing as a victim’s financial institution. These text messages may tell the victim that something is wrong with their account and prompt them with a link to login to a fake online banking platform. When victims click the link and enter their online banking information, fraudsters then have the victim's online credentials and full access to their information and accounts

Featured Scam: Smishing

Smishing is a scam that is on the rise. Here are some things to know to help protect yourself from this type of fraud:

  • To monitor for unauthorized transactions, you can set up account alerts in CU Online or the Wings Mobile app.
  • Wings will never send an unsolicited text or call asking for a PIN, code or any login information.
  • Wings will never request a code from you unless you have initiated a login to online banking or called in to the contact center.
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Fraud Intelligence Insights

Learn more about how specific scams operate, from the Wings Fraud Intelligence team.

Fraud Prevention Tips

If it sounds too good to be true, it probably is. Receiving incentives like gift cards or checks from people you don't know is a red flag. Stop and think – reach out and research before providing personal or financial information.
Wings Fraud Security
Never provide your online banking credentials to another person or company.
Wings Fraud Security
Never share a one-time access code with another person or entity. If you receive a one-time access code that you did not request, notify your financial institution.
Wings Fraud Security
No legitimate company or government organization will accept payment via gift cards. If someone requests this – it is a scam!
Wings Fraud Security

Wings Fraud Contacts

If you suspect fraud on your account, please call us right away.

Credit Cards

 

1-866-820-3955
(Number is also on the back of your card)

Debit Cards

 

1-800-692-2274

All Other Accounts

 

1-800-692-2274