Our Virtual Assistant Skye already helps thousands of members on various online platforms each day and will soon be able to take your calls and handle many of your most common transactions, such as checking your balance, moving money, or looking up account details. Skye is available 24/7, even on holidays. If you need human assistance, Skye will quickly transfer you to the right person or department during business hours.
Skye is available from within all your favorite Wings Financial tools! You can chat with Skye on our website, in the Wings mobile app, or with SMS text messages (1-800-692-2274).
Skye can answer your questions, link you to account information, and even provide video tutorials!
If you need something too complicated for Skye to help with, Skye will smartly connect you with the proper agent during normal business hours.
Coming soon, a more modern version of phone banking. You’ll be able to talk to Skye on the phone!
Just ask a question and you'll soon find Skye is able to do account transactions or look up account information - no need to listen to an entire phone menu. For example, you can say, "Transfer $100 from my Savings account to my Checking account" and Skye will handle it!
If you need that human touch, Skye will smartly transfer you to the right department or agent during normal business hours to help.
Your voice is as unique as your fingerprint. Wings Voice ID utilizes the industry's leading voice biometrics system, trusted by institutions worldwide, to identify you and prevent fraud. Your Voice ID can't be stolen, is unique to you, and securely encrypted.
Simply type or say what you need! Skye is completely interactive. Don’t worry about using keywords or special phrases, Skye is intelligent and designed to understand what you’re asking.
You could type, “What are your hours?” or give Skye a call and say, “I’d like to transfer $100 from my savings account to my checking account.”
Watch this video to see an example of how Skye works.
Wings mobile banking makes it easy to manage your money virtually anywhere, anytime. Deposit a check. Manage your debit and credit cards. Get immediate fraud alerts. Even open new accounts or apply for a loan – right from your mobile phone.