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COVID-19

Wings Response to COVID-19
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    Branch lobbies now open

    Wings Financial has reopened branch lobbies for member and teller services, while ensuring appropriate social distancing and best practices for public health.

    As you plan your visit, we ask that you assess your personal health condition. If you have concerns about your health or are ill, we ask that you stay home and use other options to manage your accounts like Wings Mobile app or CU Online.

    We ask that all members using branches wear face masks and follow social distancing guidelines. Also, in the interest of public health, we reserve the right to limit the number of people allowed in branch lobbies at one time.

    Loan payment relief for members impacted by COVID-19

    Wings has proudly worked with each of our members in times of need much like we’re seeing today. Rather than a one size fits all approach, we want to find solutions that meet members’ unique needs, while providing multiple ways for members to request assistance.

    We know many members prefer a self-service option, so we recently expanded the ability for our members to request assistance via CU Online or Mobile Banking using the Skip-a-Pay feature, and we’ve temporarily removed the Skip-a-Pay fee.   

    Wings members with a first mortgage loan can use the Skip-a-Pay feature to request assistance, too, but the process will involve a representative from Wings contacting you to explain the process for a payment forbearance. Mortgage borrowers impacted by COVID-19 are generally eligible for up to six months of payment forbearance once they complete a very brief agreement with Wings.  

    For business and commercial questions, please visit:  https://www.wingsfinancial.com/business for the most up to date information.

    Contact us to discuss your individual needs

    Our phone and online contacts are always available for you in order to assist with your needs.

    Contact Us

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    Keeping your money safe

    Your Deposits at Wings Financial remain safe under NCUA insurance up to a minimum of $250,000 per individual.

    Learn More about NCUA Insurance

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    Protect against COVID-19 scams

    While your money is insured with NCUA, you should maintain vigilance on your accounts against scams related to COVID-19. Some scams include:

    - Fake cures or vaccines
    - Fake charities
    - Person(s) pretending to be in need

    You can always tell it’s a scam if the person calling asks for your SSN, account information, credit card information, or driver’s license number. You will also never have to pay in order to receive other funds, such as a stimulus check.

    Learn more about how you can protect yourself from fraud during this time:

    https://www.consumerfinance.gov/about-us/blog/avoid-scams-find-help-during-quarantine/

    https://www.consumer.ftc.gov/blog/2020/03/checks-government

    https://www.consumerreports.org/phishing-vishing/how-to-avoid-coronavirus-phishing-scams/ 

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