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COVID-19

Wings Response to COVID-19

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Branch lobbies are open

Wings Credit Union branch lobbies are open for member and teller services, with no appointment necessary.

As you plan your visit, we ask that you assess your personal health condition. If you have concerns about your health or are ill, we ask that you stay home and use other options to manage your accounts like Wings Mobile app or CU Online.

Hours and Availability

Loan payment relief for members impacted by COVID-19

Wings has proudly worked with each of our members in times of need, much like we continue to see today. Rather than a one size fits all approach, we want to find solutions that meet members’ unique needs, while providing multiple ways for members to request assistance.

Personal Accounts
If you should need additional flexibility in making a loan payment, you may be able to take advantage of Skip-a-Pay. Skip-a-Pay is available for a number of consumer loans, including auto, boat, RV, and more (not available on personal lines of credit, first mortgage loans, home equity loans, credit cards or business loans). Please note, you will need to meet certain eligibility requirements and a $25 convenience fee will apply. Get started.

Business Accounts
Many businesses are experiencing financial difficulties due to COVID-19 and Wings is committed to working with our members during this difficult time. Rather than a one size fits all approach, we want to find solutions that meet members’ unique needs.

If you are struggling to make your commercial loan payment or need other assistance, please contact us at CommercialServices@wingsfinancial.com.

Contact us to discuss your individual needs

Our phone and online contacts are always available for you in order to assist with your needs.

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Keeping your money safe

Your Deposits at Wings remain safe under NCUA insurance up to a minimum of $250,000 per individual.

Learn More about NCUA Insurance

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Protect against COVID-19 scams

While your money is insured with the NCUA, you should maintain vigilance on your accounts against scams related to COVID-19. Some scams include:

- Fake cures or vaccines
- Fake charities
- Person(s) pretending to be in need

You can always tell it's a scam if the person calling asks your SSN, account information, credit card information, or driver's license number. You will also have to pay in order to receive other funds, such as a stimulus check.

Learn more about how you can protect yourself from fraud during this time:

https://www.consumerfinance.gov/about-us/blog/avoid-scams-find-help-during-quarantine/

https://www.consumer.ftc.gov/blog/2020/03/checks-government

https://www.consumerreports.org/phishing-vishing/how-to-avoid-coronavirus-phishing-scams