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Digital Upgrade

The upgraded digital experience is here.

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Here's how to login for the first time.

Watch the video or follow the steps below to get started.

Having trouble viewing the video? Click the link below.

1. Login from online or the mobile app.

Click “Sign In” button at upper right. Enter your Wings ID; click “Next.” Enter your current CU Online password; click “Log In.”

Mobile – First, confirm that you have the latest version: If the app icon displays white with a blue Wings logo, your app is current. Launch the app, enter your Wings ID and current password; click “Log In.”

2. Verify your personal information.

You'll be prompted to enter the last four digits of your Social Security Number/EIN.

3. Confirm your identity with a one-time PIN.

You'll receive the PIN to the phone number or email address on file. Need to update your contact information? Call Wings at (800) 692-2274. 

4. Create a new password.

Make sure your password meets the requirements displayed on screen.

Post-upgrade checklist.

Here's how to make the most out of your upgraded experience:

1. Login for the first time

The first time you login, you’ll use your Wings ID and current CU Online password, then fill in the requested information. Please note: if you haven't accessed digital banking recently, you may need to register as a new user.

2. Update your mobile app.

If you don’t have automatic updates on, you’ll need to update the Wings mobile app in your device's app store.

3. Plan new login credentials.

When the upgraded experience goes live, you'll need to create a password. Your password must contain:

  • 8–32 characters
  • At least one letter
  • At least one number
  • At least one special character

    NOTE: Usernames, first/middle/last names, common words/phrases and Wings ID number are not allowed in passwords; digital platform will reject the password if any of those identifiers are attempted to be included.


4. Update digital banking bookmarks.

Make sure you have the new digital banking page bookmarked.

Easier, faster, more powerful than ever.

We've launched upgraded digital banking services designed to let you do more.

Find video tutorials.

Learn how to navigate the upgraded digital banking experience with our video tutorials.

Browse Videos

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Digital Banking Upgrade FAQs

View all FAQs

Will I still use my Wings ID to login?

Yes, you will use your Wings ID the first time you login to the upgraded experience. Once you are logged in, you can choose to keep using your Wings ID or you can set up a custom username in your profile. 

How do I sign in to digital banking?

  1. On the right-hand side of the Wings website, click on the "Sign In" button
  2. Enter your Wings ID or username(if you have created one) and click the "Next" button. From there, you'll enter your password and log in.

How do I enroll in digital banking?

You can enroll in digital banking on the Wings website or by downloading the mobile app from your device's app store.
  1. In the upper right on the Wings website, click on the "Log In" button to show the dropdown
  2. Click on the "New User" link
  3. Fill out the requested information
View digital banking enrollment video

How will I access the upgraded digital banking?

You will access digital banking either from the Wings website or the mobile app.  From there, you will either need to set up your account if it is your first time logging in or you can use your username and password to sign in.

Will I have to download a new mobile app?

You will keep using the same mobile app, but will need to update it in your device's app store.

Why are some of my transactions red with a negative sign?

Red transactions with a negative sign are withdrawals from your account. They do not mean that your account is negative.

Can I edit my dashboard?

Yes, you can edit your dashboard to show or hide accounts or features. Watch this video to see how!

Why didn’t I receive a push notification?

If you did not receive a push notification when requested, it may be because you do not have notifications enabled for the Wings mobile app. To receive push notifications, please enable notifications for the Wings mobile app in your device’s settings.

Why can't I edit all of my scheduled transfers?

You are only able to edit the scheduled transfers you created in digital banking. If a Wings employee set up your transfer, you are not able to edit it. If you need to edit a transfer set up by a Wings employee, you can delete the transfer and create a new one.

Will I need to update existing transfers, bill payments or automatic payments?

No. Existing transfers, bill payments and any automatic payments will carry over. 

Will I need to update account nicknames after launch?

No; your existing account nicknames will carry over. 

Will my existing alerts continue after the upgrade?

No, when the upgraded experience launches, you will need to set up alerts that you'd like. As part of the upgrade, we’ll be adding new alert options. We’ll also automatically notify you of any important actions such as contact information or password changes.  

I'm not seeing a specific feature on my account. Why can't I access it?

There may be permissions on your account that don't allow you to access certain features. If you have questions on your permissions, please contact Wings. 

Are all digital banking features available to small businesses?

Small business accounts have many of the same new features. The only differences are that small business users do not have access to Member to Member transfers or Financial Tools.

Will I have to reconnect to Quicken?

Yes. To allow for a smooth transition, there are steps you will need to take if you are a Quicken or QuickBooks user. On April 24, please complete the deactivate/reactivate of your new digital banking connection to ensure you get your Quicken or QuickBooks accounts set up with the new connection.

If you're a Quicken user, please follow the detailed instructions below to prepare for the upgrade:
QuickBooks Desktop
QuickBooks Online

Why don't I see all of my travel notices?

If you set the notice up before April 22 or by calling, you won't see it on your list of scheduled travel. It has still been submitted to Wings and there is nothing you need to do.